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Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a manufacturer. We warmly welcome our customers to come and visit our facility.
Do you support OEM and ODM services?
Yes, we provide both OEM and ODM services to meet specific customer requirements.
How long is the delivery time for orders?
For molds, it takes approximately 30 days. For production orders, it usually takes 20-30 days depending on the volume.
Is a sample available and what is the sample time?
Yes, samples are available. Once the mold is confirmed, sample preparation usually takes 1 day.
What payment methods do you accept?
We accept TT, PayPal, Western Union, LC, e-Checking, and Credit Cards.
What logistics and delivery terms do you offer?
We offer EXW, CNF, CIF, DDU, and DDP terms via sea, air, or express delivery.
D-Strom Rack
