What is the typical lead time for orders?
The lead time depends on the order size and the season. Generally, small orders take about 7-15 days, while larger bulk orders may take up to 30 days.
Why should I choose bamboo fiber products?
Our products are made from 100% bamboo fiber, making them biodegradable, healthy, and recyclable. They align perfectly with global eco-trends and sustainable packaging needs.
What shipping methods are available?
We offer shipping by sea, air, or express services (including EMS, UPS, DHL, TNT, and FEDEX). Please confirm your preferred method with us before placing an order.
Can I request a customized or OEM order?
Yes, we accept both OEM and ODM orders. You can provide samples or technical drawings, and we will customize the products according to your specific requirements.
What are the accepted payment and delivery terms?
We accept delivery terms such as FOB, CFR, CIF, EXW, and Express. Accepted payment currencies include USD, EUR, and CNY, primarily via T/T or L/C.
Are the products food-safe?
Yes, our bamboo products are designed for kitchen use and household utility, focusing on being eco-friendly, biodegradable, and safe for storing kitchen utensils.
D-Strom Rack
