Q: Are you the manufacturer?
A: Yes, we are a shopfitting manufacturer factory with more than 15 years of experience, equipped with advanced laser/CNC cutting and sanding equipment across wooden, metal, and acrylic workshops.
Q: How long is the delivery time?
A: It depends on your project, such as size, quantity, and style. Generally, delivery is within 15-25 days after all materials are confirmed.
Q: What is the Minimum Order Quantity (MOQ)?
A: It depends on your project. Many products are customized, so 1 set or piece can be acceptable.
Q: Do you support sample orders?
A: Yes, we provide samples for confirmation. We charge a sample cost which will be returned during your subsequent order.
Q: How do you ensure product quality?
A: We focus strictly on quality. Every section is controlled by our PMC department and a dedicated QC team of 15 members to ensure superior standards.
Q: What is your after-sales service policy?
A: We offer 1 year of free maintenance with no conditions, along with forever free technical guidance services.